Articles

• Some installed Process Templates are missing from the Application dropdown list on the Management tab of the BPM Portal

  Overview You are experiencing an intermittent problem where some of your installed process templates or applications are not found in the application dropdown lists on the Management Pages of the BPM ...

• Process Status Viewer does not open in Instances under the Management option

  Overview You may face Process Status Viewer does not open up in Instances under the Management option. The page is blank and the exception 'fetch' is undefined is seen in the IE11 browser console. The...

• BizLogic application list is not loading after migration

  Overview You are having an issue when accessing Administator->Applications->BizLogic in BPM Portal. It is not opening up correctly after data has been migrated. The error doesn't tell you which applic...

• Is Microsoft Edge supported by Aurea Process?

  Overview You want to use Microsoft Edge Chrome to display the BPM Portal Details and want to know is Microsoft Edge supported. Information Microsoft Edge browser is supported starting from the Aurea P...

• MyInstances tab does not list instances and keeps spinning

  Overview You open the BPM Portal and log in as an Administrator. When you click on the myInstances tab, the available instances are not displayed, but the browser is stuck with spinning (the mouse cur...

• Look & feel changed with custom application after migration

  Overview You are experiencing undesired changes to the UI look & feel for your custom application on the BPM Portal following an upgrade to a newer Aurea Process (Savvion) version. Environment Product...

• Unable to start SBM Portal Server - LinkageError: Failed to link Module from Service Module Loader

  Overview You are unable to start the Aurea Process (aka SBM / Savvion) Portal Server. In the server.log you find several LinkageErrors.   Example of such error: Failed to define class com.aurea.ps.clm...

• Your Application is generating a Request Parameter Limit error on the BPM Portal with JBoss

  Overview You have an application installed on your Aurea Process server with the JBoss Enterprise Application Platform that passes a large number of request parameters in a single request.  When this ...

• bean.getPropString("workitemName") gives Workstep label instead of Workstep name

  Overview The bean API call bean.getPropString(workitemName) returns the WorksStep label with Aurea Process 2020 R1 when bpmportal.workitem.name.label is set to true in the bpmportal.conf file in the S...

• After installing Aurea Process on Linux you are unable to access the BPM Portal from your web browser

  Overview After installing Aurea Process 2021 R1 on one of the supported Linux platforms, you have started all of the server processes successfully, but are not able to access the BPM Portal using your...